if there is any quality problem after receiving bikes, we will solve them by our after-sale team with professional knowledge, once checked its problem, we will provide free replacement under warranty.
if there is any quality problem after receiving bikes, we will solve them by our after-sale team with professional knowledge, once checked its problem, we will provide free replacement under warranty.
1) Feedback is important to us, if you have any problem with our products, please contact us, our technician will give you useful advises.
2) When you have the parcel and not satisfied with the goods or it is other problem, please tell us immediately, and provide us a photo showing the detail.
3) Any reason requiring for all refund. Items must be in original condition and no physical damage. Buyer responsible for all shipping cost.
1) We can accept EXW, FOB
2) Payment must be made before shipment.
3) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
1) We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.
2) Most orders will be shipped out within 3-7 working days upon payment confirmation.
3) Shipping normally takes 7-25 working days. Most of the items will delivery in 2 weeks, while there will be a delay for something we cannot control (such as the bad weather). If it happens, just contact us, we will help you check and resolve any problem.
3) Please check the package upon receipt, if there are some damages, please contact us immediately.